Virtual Assistant - TikTok Shop & Affiliate Support
Job Title
This is a remote position. WFH | Part-Time | PST (Pacific Standard Time) Overview
Job Description
We are seeking a proactive and detail-oriented Virtual Assistant to support our client's TikTok Shop operations and affiliate system. This role involves handling behind-the-scenes tasks, engaging with customers and affiliates, and managing key administrative responsibilities. The ideal candidate is organized, responsive, and familiar with TikTok and affiliate workflows.
Key Responsibilities:
- Manage and support TikTok Shop backend tasks, including order tracking and customer updates.
- Coordinate with influencers and affiliates, ensuring proper onboarding, communication, and performance tracking.
- Follow up on customer reviews and feedback, and escalate issues when necessary.
- Respond to inquiries and comments across platforms in a timely and professional manner.
- Assist in various admin-related tasks such as data entry, file organization, and scheduling.
- Maintain records related to affiliate programs, promotions, and product reviews.
- Support content-related tasks (if needed) such as basic video uploads, links, and descriptions.
Qualifications:
- Prior experience as a Virtual Assistant or in a similar remote support role.
- Familiarity and experience with TikTok Shop and affiliate systems.
- Excellent written and verbal communication skills.
- Strong attention to detail and ability to work independently.
- Tech-savvy and able to manage multiple tools/platforms efficiently.