Virtual Assistant - TikTok Shop & Affiliate Support

Job Title

This is a remote position. WFH | Part-Time | PST (Pacific Standard Time) Overview

Job Description

We are seeking a proactive and detail-oriented Virtual Assistant to support our client's TikTok Shop operations and affiliate system. This role involves handling behind-the-scenes tasks, engaging with customers and affiliates, and managing key administrative responsibilities. The ideal candidate is organized, responsive, and familiar with TikTok and affiliate workflows.

Key Responsibilities:

  • Manage and support TikTok Shop backend tasks, including order tracking and customer updates.
  • Coordinate with influencers and affiliates, ensuring proper onboarding, communication, and performance tracking.
  • Follow up on customer reviews and feedback, and escalate issues when necessary.
  • Respond to inquiries and comments across platforms in a timely and professional manner.
  • Assist in various admin-related tasks such as data entry, file organization, and scheduling.
  • Maintain records related to affiliate programs, promotions, and product reviews.
  • Support content-related tasks (if needed) such as basic video uploads, links, and descriptions.

Qualifications:

  • Prior experience as a Virtual Assistant or in a similar remote support role.
  • Familiarity and experience with TikTok Shop and affiliate systems.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to work independently.
  • Tech-savvy and able to manage multiple tools/platforms efficiently.
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