Stream Monitoring Operater

<p>This is a remote position.</p><p style="margin-top:0px"><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">We are hiring for a </span></span><b><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">Weekend Stream Monitoring Operator</span></span></b><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px"> role for an international client in the </span></span><b><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">live sports broadcasting industry</span></span></b><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">. This is a remote position supporting live streaming operations for global sports events.<br></span></span></p> <div> <span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px"><br></span></span> </div><p style="margin-top:0px"><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px"><b>Key Responsibilities:</b><br></span></span></p> <ul style="margin-top:0in"> <li style=""><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">Monitor multiple live sports streams via dashboards</span><span class="size" style="font-size:13.3333px"><br></span></span></li> <li style=""><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">Detect and report issues (stream drops, audio/video quality, etc.)</span><span class="size" style="font-size:13.3333px"><br></span></span></li> <li style=""><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">Follow predefined procedures (runbooks) to resolve issues</span><span class="size" style="font-size:13.3333px"><br></span></span></li> <li style=""><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">Communicate with team and clients via Slack (text only)</span><span class="size" style="font-size:13.3333px"><br></span></span></li> <li style=""><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">Log incidents in the system</span><span class="size" style="font-size:13.3333px"><br></span></span></li> </ul><p style="margin-top:0px"><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px"><b>What you will NOT do:</b><br></span></span></p> <ul style="margin-top:0in"> <li style=""><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">No phone calls or direct client calls</span><span class="size" style="font-size:13.3333px"><br></span></span></li> <li style=""><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">No engineering decisions</span><span class="size" style="font-size:13.3333px"><br></span></span></li> <li style=""><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">No work outside provided systems</span><span class="size" style="font-size:13.3333px"><br></span></span></li> </ul><p style="margin-top:0px"><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px"><b>Requirements:</b><br></span></span></p> <ul style="margin-top:0in"> <li style=""><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">Strong written English</span><span class="size" style="font-size:13.3333px"><br></span></span></li> <li style=""><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">Comfortable with dashboards / basic technical tools</span><span class="size" style="font-size:13.3333px"><br></span></span></li> <li style=""><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">Detail-oriented and reliable</span><span class="size" style="font-size:13.3333px"><br></span></span></li> <li style=""><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">Availability for weekend shifts</span><span class="size" style="font-size:13.3333px"><br></span></span></li> <li style=""><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">Stable internet connection</span><span class="size" style="font-size:13.3333px"><br></span></span></li> </ul><p style="margin-top:0px"><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px"><b>Nice to have:</b><br></span></span></p> <ul style="margin-top:0in"> <li style=""><span class="font" style="font-family:verdana, sans-serif"><span class="size" style="font-size:13.3333px">Experience in customer support, NOC, QA, or streaming/broadcast</span></span><br></li> </ul> <div> <br> </div><br>