Remote Member Retention Specialist: Boost Renewals

AAA Club Alliance is seeking a remote inbound Member Retention Associate Specialist to help retain members considering cancellation by highlighting AAA benefits. The role works from home with territory constraints across multiple US states and a first-shift schedule.

Candidates should have 2–5 years in customer sales or retention and be able to work overtime as needed. The position emphasizes deep product knowledge, exceptional service, and the ability to cross-sell related membership offerings

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