[Remote] Inside Sales & Enrollment Specialist, West Coast

Note: The job is a remote job and is open to candidates in USA. Cambium Assessment is a company dedicated to providing educational solutions, and they are seeking an Inside Sales & Enrollment Specialist. This role involves guiding families through the enrollment process for online education and ensuring a positive customer experience while achieving sales targets.


Responsibilities

  • Respond to all inbound inquiries via phone, email, chat, and social channels with speed, clarity, and empathy
  • Conduct targeted outreach to families exploring homeschool, independent study, or virtual school options
  • Qualify prospects and convert interest into Time4Learning curriculum purchases or Brightspire enrollment applications
  • Manage consultation appointments and deliver high‑quality sessions that build trust and confidence
  • Use solution‑oriented sales techniques to create an impeccable first impression
  • Guide families through the full application process — registration, payment, document submission, transcript review, and credit transfer
  • Answer questions about placement, graduation pathways, and school policies
  • Provide enrollment status updates and ensure families understand next steps
  • Coordinate post‑enrollment data and identify families who may need additional support
  • Engage school staff to ensure smooth onboarding and student success
  • Guide families through the process of moving to homeschool and choosing a curriculum — From following guidelines by state to setting up their parent planner
  • Answer questions about courses, time spent homeschooling and parent support needed
  • Upsell families to curriculum plans that include Annual membership, books, spiritwear and more
  • Document all interactions accurately in Salesforce or similar CRM
  • Identify patterns and recommend improvements to increase enrollment and customer satisfaction
  • Resolve concerns quickly with professionalism, empathy, and follow‑through
  • Maintain a positive, supportive attitude with families and internal teams
  • Execute special projects as assigned

Skills

  • 2–4 years inside sales or call‑center experience, ideally in education, edtech, or SaaS
  • High school diploma or equivalent (GED) required
  • Proven ability to close deals while building long‑term customer relationships
  • Strong outbound prospecting and lead qualification skills
  • Excellent phone, written, and presentation communication
  • Proficiency with Salesforce, Microsoft Office, Google Workspace
  • Strong organizational, analytical, and problem‑solving skills
  • Ability to multitask in a fast‑paced, remote environment
  • Reliable internet (7Mbps minimum; speed test required)
  • Availability for occasional Saturdays and overtime
  • Experience working with and selling to parents highly preferred
  • Bilingual Spanish is a plus
  • Knowledge of Time4Learning curriculum or online student information systems is a plus

Benefits

  • Remote-first work environment
  • Opportunity to grow your career with a fast-growing leader in online education
  • Mission-driven team that cares deeply about families and student success
  • Collaborative, remote-first culture with monthly team-building and cross-functional projects
  • Remote-First approach gives employees flexibility and trust to balance work with life
  • Reimbursement to help cover the cost of setting up your home or remote office

Company Overview

  • Cambium Assessment is an education and training center. It was founded in 1999, and is headquartered in Washington, District of Columbia, USA, with a workforce of 501-1000 employees. Its website is

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