[Remote] Customer Success Specialist

Note The job is a remote job and is open to candidates in USA. Millennium Software and Staffing Inc is seeking a Customer Success Specialist to drive onboarding, enablement, and adoption of Cisco IQ, a platform for IT asset visibility, lifecycle management, and security insights. The role involves leading onboarding, setup, and data integrations, delivering platform demos, and managing a high-volume portfolio using data insights. Responsibilities Lead onboarding, setup, and data integrations Deliver platform demos and drive adoption Manage a high-volume portfolio using data insights Skills 3+ years in Customer Success / TAM / technical enablement SaaS experience + strong presentation skills Knowledge of IT infrastructure, networking, or security Cisco ecosystem experience (CX Cloud, TAC) or AIOps platform Company Overview Millennium Software and Staffing Inc is a Minority and Woman owned IT Consulting and services organization. It was founded in 1987, and is headquartered in Southfield, Michigan, USA, with a workforce of 501-1000 employees. Its website is http//webmsi.com.