[Remote] Communications Manager - CX Organization (Remote)

Note: The job is a remote job and is open to candidates in USA. Cisco is a leading technology company that drives innovation in data and infrastructure solutions. The Communications Manager for the Cisco CX Organization will craft compelling narratives and manage multi-channel campaigns to advance business priorities and engage diverse audiences.


Responsibilities

  • Support the execution of critical communications plans for the CX team
  • Develop, manage, and deliver communications collaboratively with stakeholders and subject matter experts, including talking points, presentations, organizational announcements, social media, and digital content
  • Manage the CX Communications Editorial Calendar
  • Support and partner on the planning and execution of audience growth campaigns across video, social media, newsletters, paid channels, and other emerging platforms
  • Conduct market research and monitor industry trends to identify opportunities to drive influence and impact across internal and external communications
  • Leverage strong writing and storytelling skills to support executive content for multiple platforms, including bylines, social media and event presentations
  • Identify key audiences and determine the most effective communication channels
  • Ensure clear tracking and measurement processes for all executive communications programs and activities
  • Prepare and managing messaging documents and briefing materials while maintaining highest levels of information integrity and accuracy
  • Build and maintain comprehensive project plans, timelines, milestones, and delivery trackers
  • Help manage marketing calendars, campaign assets, and project timelines
  • Content creation and management / execution of ad hoc requests as needed

Skills

  • 7+ years of experience in a communications role, ideally within technology or a B2B environment
  • Bachelor's degree in Communications, Marketing, Business, or related field; or equivalent work experience
  • Self-starter with proven ability to manage multiple, competing priorities
  • Exceptional writer, editor and storyteller with ability to develop a compelling narrative and messages
  • Strong analytical skills and comfort working with performance data and reporting tools
  • Experience working in a fast-paced environment, supporting multiple strategic priorities simultaneously
  • Interest and passion in podcasts / vodcasts, storytelling, and digital media
  • Experience in integrated communications, preferably within a technology organization or agency
  • High degree of AI fluency and able to use technology to reimagine processes and drive positive outcomes
  • Strategic, analytical and strong communication skills, as well as being able to relay technical information/data/results
  • Exceptional organizational skills, attention to detail and ability to manage multiple high-priority workstreams simultaneously
  • Proactive, anticipatory mindset with strong judgment and discretion
  • Track record of consistently driving effectiveness by setting objectives and modeling accountability

Benefits

  • U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
  • Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
  • For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Company Overview

  • Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press. It was founded in 1984, and is headquartered in San Jose, California, USA, with a workforce of 10001+ employees. Its website is http://www.cisco.com.

    • Company H1B Sponsorship

  • Cisco has a track record of offering H1B sponsorships, with 654 in 2026, 1238 in 2025, 1231 in 2024, 1273 in 2023, 2127 in 2022, 1991 in 2021, 1173 in 2020. Please note that this does not guarantee sponsorship for this specific role.

    • Back to blog