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As a member of our Claims team, you’ll combine empathy and understanding with investigative and negotiation skills to help our policyholders navigate the Claims process and get back on their feet. Whether you’re on the go in the field, based in one of our offices, or working remotely, you’ll flex your skills in a dynamic, detail-oriented, and collaborative setting where every day brings new challenges and rewards.
Skills for Success in Claims
Warm & empathetic
In Claims, you’ll interact with our customers as they face some of life’s most challenging circumstances. They need someone who can read their mood, relate to what they’re feeling, listen to their concerns, and provide comfort and reassurance.
Fair & communicative
Our Claims teams are collaborative groups of people who rely on expert communication skills, integrity and honesty to successfully interact with our customers, each other, and anyone else who may be involved in a claim to deliver a prompt and fair resolution.
Efficient & independent
Being able to manage your time will be integral to your success in this role. You’ll be counted on to continually reprioritize tasks and reassess plans in light of new demands, case assignments, policy changes, and other factors.
Tech savvy
You’ll be working in a digital-first environment and your technical expertise and flexible work style will be key to your success.
Why Work With Us
Benefits on day one: Because taking care of others is a lot easier when you and your family are taken care of, too.
New hire support: You’ll be supported through onboarding and equipped with everything you need to hit the ground running.
Work-life balance: We think your life outside of work is important, so we offer flexible work arrangements and time off through holidays, vacation days, and more.
Career advancement: Whether you stay in Claims or explore different disciplines, you’ll gain a diversified skillset that will help you excel and grow.
Contribute to a Fortune 100 company: With more than 45,000 employees in 29 countries and economies around the world, our dedication to putting others first extends beyond our organization.
Apply Now to make a meaningful impact as part of Liberty Mutual's claims team.