Monday.com Solutions Architect
Description:
- Communicate directly with clients via email, Google Meet, Loom updates, and live calls.
- Lead and participate in client calls with confidence and clarity.
- Translate business processes into effective monday.com boards, automations, and dashboards.
- Continuously improve existing systems as client needs evolve.
- Troubleshoot issues calmly and professionally.
- Address client questions and concerns with ownership and a solutions-oriented approach.
- Create Loom videos to explain changes, decisions, and system logic.
- Document work clearly and consistently.
- Collaborate closely with internal teammates and implementation leads.
Requirements:
- Experience communicating directly with clients through email, Google Meet, and Loom.
- Ability to lead and participate in client calls confidently and clearly.
- Experience translating business processes into monday.com boards, automations, and dashboards.
- Ability to continuously improve systems as client needs change.
- Strong troubleshooting skills with a calm, professional approach.
- Ability to explain processes and system logic in a way that builds confidence.
- Demonstrated ability to manage and optimize complex systems over time.
- Strong problem-solving skills with logic and pattern recognition.
- High standards for organization, accuracy, and structured workflows.
- Experience with HubSpot, GoHighLevel, Salesforce, or similar CRMs is preferred.
- Background in operations, process improvement, or systems design is preferred.
- Familiarity with automations, integrations, or light development work is preferred.
- Experience with Microsoft Suite, WordPress, Google Docs, monday.com, Airtable, Microsoft Project, Make, Zapier, Python, Java, Supabase, or Lovable.
Benefits:
- Competitive salary of $1250-$2150 per month.
- 13th month pay.
- 12 days of paid time off.
- 12 paid US holidays.
- Maternity and paternity leave.
- Comprehensive healthcare benefits.
- Life insurance through the full-time HMO plan.
- Mental health support and wellness resources.