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Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first. Our Flexible Futures Model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. Overview The Chick-fil-A Restaurant Payroll Services Department provides payroll services and support for Chick-fil-A franchised and Company Operated Restaurants (COR). Additionally, the team delivers end-to-end payroll processing, operational support, and strategic oversight for COR. This professional-level role leads domestic and international payroll processing for the COR entity, restaurant transitions, and late or expedited payroll submissions. The role proactively identifies trends, risks, and process improvement opportunities across the payroll ecosystem, translating complex payroll activity into clear, actionable insights and updates for leadership and end users.
Responsibilities
Lead Company Operated Restaurant (COR) Processing to include:
Late Payroll Submissions & Expedited Processing Support.
Create the payroll processing strategy across COR restaurants by identifying trends, risks, and improvement opportunities within domestic, international, and transition payroll activity
Establish clear, repeatable leadership updates on COR payroll performance, exceptions, expedited activity, and emerging risks into simple, timely status communications
Proactively identify and recommend enhancements and change opportunities for current processes for internal and 3rd party systems
Represent a holistic understanding of the Restaurant Payroll Ecosystem to effectively articulate wins, risks, trade-offs, and timelines to end users
Provide Restaurant Payroll Services support for assigned group of restaurants
Execute on Restaurant Cash Management & Payroll Services Plan and communicate status to leadership; participate and contribute to team planning and budgeting; manage relationships with internal and external subject matter experts
Requirements
Builds strong relationships with others and values the opinions and strengths of teammates
Ability to lead and manage multiple projects and responsibilities with limited supervision
High level of detail-orientation
Self-driven, exhibiting a personal drive for excellence, eagerness to learn
Knowledge and understanding of Chick-fil-A’s standard suite of work solutions (Word, Excel, and PowerPoint)
Knowledge or ability to learn new financial systems and/or reporting tools (Alteryx, Tableau)