ITIL Release & Deployment Management Analyst Specialist
<p>Welcome to Fidelity National Information - FIS! We are currently seeking a highly motivated and skilled ITIL Release & Deployment Management Analyst Specialist to join our dynamic team. In this role, you will play a crucial role in the successful release and deployment of new IT services and updates. Your expertise in ITIL processes and methodologies will be essential in maintaining the integrity of our systems and ensuring a seamless experience for our clients. If you have a passion for problem-solving, excellent communication skills, and a strong understanding of ITIL principles, we encourage you to apply for this exciting opportunity. Collaborate with development and operations teams to plan, coordinate, and execute the release and deployment of new IT services and updates. Conduct thorough analysis of release requirements and create detailed release plans and schedules. Utilize ITIL processes and methodologies to ensure successful and efficient release and deployment of IT services. Develop and maintain release management policies, procedures, and documentation. Perform risk assessments and identify potential issues or roadblocks in the release process. Communicate with stakeholders and teams to provide status updates and address any concerns or issues. Monitor and track release progress and provide timely reports to management. Coordinate and facilitate release review meetings to ensure all stakeholders are aligned and informed. Identify and implement process improvements to enhance the release and deployment process. Stay up-to-date with industry best practices and trends in ITIL and release management.</p><p>Fidelity National Information- FIS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>