IT Solutions Engineer / Analyst III

About the position

This role plays a critical part in keeping APS’s technology reliable, scalable, and ready for the future. As an IT Solutions Engineer / Analyst III, you’ll design, build, and support software and systems that power essential energy operations and customer-facing platforms. With growing demand for AI-driven digital solutions, this role helps APS strengthen system performance, improve reliability, and support clean energy initiatives that directly benefit the communities we serve across Arizona.

Responsibilities

  • Designing and enhancing full-stack solutions that support mission‑critical energy and self‑service platforms
  • Building, maintaining, and troubleshooting applications to improve system performance, scalability, and reliability
  • Collaborating with cross‑functional teams to deliver modern solutions, including AI‑enabled technologies
  • Supporting mobile and web platforms through continuous improvement and production lifecycle support
  • Applying strong engineering judgment to solve complex software and system challenges that impact customers and grid operations
  • Designs, develops, troubleshoots, and debugs software programs for enhancements and new products and/or in support of design, infrastructure and technology platforms
  • Analyzes and assists with creating reusable and enterprise-level modules/applications
  • Conducts performance reviews and recommends improvements to existing codes
  • Reviews and recommends equipment, resources and software
  • Recommends changes in development, maintenance and system standards
  • Trains users in conversion and implementation of system
  • Conduct integration system testing and evaluations
  • Leads the design, development and implementation of new solutions

Requirements

  • Experience developing and supporting full‑stack applications using languages such as Python, Java, C/C++, and JavaScript
  • Hands‑on knowledge of modern frameworks and tools (e.g., Spring Boot, Angular, React, Django, CI/CD pipelines)
  • Familiarity with cloud, distributed systems, and big data technologies such as Hadoop and Hive
  • Ability to troubleshoot complex system and application issues in Linux and Windows environments
  • A collaborative problem‑solver who values reliability, continuous improvement, and real‑world impact
  • Bachelors' degree in Information Technology or related field
  • Five (5) years of prior relevant experience or equivalent combination of education and directly related experience
  • Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas

Nice-to-haves

  • Knowledge of multiple programming languages, database management systems and development platforms
  • Skills in understanding and explaining highly technical issues and solutions in non-technical terms
  • Skills in working effectively in teams and across organizations
  • Skills in balancing and prioritizing between multiple work streams
  • Skills in collaborating with colleagues and teams in different fields across a diverse organization
  • Skills in solving advanced complex problems in own area of work

Benefits

  • Equal opportunity in all phases of the employment process
  • Nondiscrimination in employment
  • Family and Medical Leave Act (FMLA) rights and responsibilities
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