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We are seeking a dynamic and detail-oriented HVAC Technical Support/Quality Control Supervisor to lead our team in maintaining the highest standards of HVAC system performance and quality assurance. In this pivotal role, you will oversee technical support operations, ensure compliance with industry standards, and coordinate quality control processes across various HVAC projects. Your expertise will drive continuous improvement, uphold safety protocols, and deliver exceptional service in HVAC, refrigeration, plumbing, and mechanical systems. This role offers an exciting opportunity to influence project outcomes and elevate operational excellence through proactive supervision and technical mastery.
*Responsibilities
Supervise field service teams responsible for HVAC system installation, maintenance, repair, and troubleshooting across multiple sites.
Conduct quality inspections on installed equipment, refrigeration units, air conditioning systems, and plumbing fixtures to verify compliance with specifications.
Provide technical support to service technicians by diagnosing issues related to HVAC/R (refrigeration), and property maintenance tasks.
Oversee equipment repair processes utilizing tools such as ohmmeters and welding equipment; ensure proper maintenance of mechanical components.
Ensure adherence to safety standards by inspecting electrical wiring, mechanical installations, and welding practices; enforce proper use of personal protective equipment.
Lead training sessions on HVAC system operation, troubleshooting techniques, and safety procedures for team members.
*Skills
Knowledge of construction practices related to HVAC installation and property maintenance projects.
Proven experience as a service technician with a strong background in HVAC systems repair and maintenance.
Mechanical aptitude with hands-on experience in equipment repair, welding.
Familiarity with field service operations including troubleshooting complex mechanical issues on-site.
Proficiency using diagnostic tools such as ohmmeters;
experience with equipment calibration and testing procedures.
Strong mechanical knowledge complemented by experience in maintenance management and property upkeep.