Experienced Men's Wear Retail Manager - Dufferin Mall (Toronto)

Retail Sales Manager & Full - Time Sales Associate – Dufferin Mall
STARS Men's Shops

For over 75 years, STARS has set the standard in men’s fashion across Ontario. As a third-generation, Canadian-owned retailer founded in Kitchener, we have grown to more than 20 locations province-wide — and our expansion continues.

We are now seeking a high-caliber Retail Sales Manager to lead our new Dufferin Mall location.

This is not a routine retail management position.
It is a leadership platform within a respected, established Canadian brand.

The Opportunity

Retail is evolving. The brands that excel are those led by individuals who understand performance metrics, customer psychology, team development, and brand positioning — all at once.

At STARS / STRAUSS, our competitive advantage has always been our people. We are looking for a leader who recognizes that sales excellence is built through culture, accountability, and service precision.

You will be entrusted to:

  • Lead, coach, and inspire a high-performing sales team
  • Elevate and enforce premium customer service standards
  • Drive measurable store performance and exceed sales targets
  • Build strong local community relationships as a brand ambassador
  • Curate an engaging, fashion-forward retail environment

Who You Are

You are not simply managing a floor — you are orchestrating performance.

  • A proven retail sales leader with measurable results
  • Customer-experience driven, with a refined understanding of premium service
  • Commercially minded, with strong KPI discipline and operational control
  • A natural communicator who motivates through clarity and confidence
  • Passionate about men’s fashion, presentation, and personal style
  • Energized by building teams and developing talent
  • Community-focused and comfortable representing a brand publicly

We are also looking for a Full-Time Sales Associate (42 hours/week) that is fluent in English with preference given to candidates that are also fluent in Portuguese, Spanish and/or Italian.

You understand that luxury is not just product — it is experience, presentation, and consistency.

Why STARS Men's Shops

  • Established, stable, and expanding Canadian brand
  • Leadership visibility and opportunity for advancement
  • Performance-driven culture with long-term career potential
  • A team-oriented environment built on professionalism and respect

If you are ready to lead with confidence, drive results with integrity, and grow within a company that values leadership excellence, we want to hear from you.

Build your career where heritage meets ambition.

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Benefits:

  • Dental care
  • Vision care

Experience:

  • sales: 4 years (required)
  • Customer service: 5 years (required)

Work Location: In person

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