Employee Relations Partner, NW and SW Region

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<div class="container-3Gm1a"><p><span style=""><span style=""><strong>Job ID:</strong> 286499<br><strong>Store Name/Number:</strong> CA-Century City (0078)<br><strong>Address:</strong> 10250 Santa Monica Blvd., Los Angeles, CA 90067, United States (US)<br><strong>Hourly/Salaried:</strong> Salaried (Exempt)<br><strong>Job Type:</strong> Full Time<br><strong>Position Type:</strong> Regular</span></span></p><p><span style=""><span style=""><strong>Job Function:</strong> Human Resources</span></span><br> </p><div><p><span style=""><strong>Belong to Something Beautiful </strong></span></p><p><span style="">At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.</span>  </p></div><p style="margin: 0in 0in 10pt; line-height: 115%;"><strong>***This role will be based in either the Los Angeles and/or San Francisco market.</strong></p><p style="margin: 0in 0in 10pt; line-height: 115%;"><strong><u>Your Role at Sephora</u></strong></p><p style="margin: 0in 0in 10pt; line-height: 115%;">Sephora Employee Relations (ER) is committed to creating a workplace where employees feel respected, supported, and empowered to do their best work. Our ER Team plays a vital role in building strong connections between our people and the organization, while driving strategies that shape a positive and productive culture. We don’t just resolve issues—we anticipate challenges, influence organizational decisions, and design solutions that align with our long-term business goals.</p><p style="margin: 0in 0in 10pt; line-height: 115%;">As part of Employee Relations, we partner strategically with leaders, HR, and executive leadership to resolve workplace concerns and drive enterprise-wide initiatives that strengthen culture and performance. We develop and maintain policies that promote compliance and reflect our values, ensuring consistency across the organization. We advise and coach leaders on effective people strategies that support organizational success and foster high-performing teams. We conduct investigations and manage complex issues with integrity, confidentiality, and care, mitigating risk and protecting our brand. We champion employee experience and engagement, leveraging insights and data analytics to inform strategic initiatives that enhance retention, productivity, and overall business outcomes.</p><p style="margin: 0in 0in 10pt; line-height: 115%;"><strong><u>Job Summary</u></strong></p><p style="margin: 0in 0in 10pt; line-height: 115%;">Reporting to the Employee Relations Manager, the ER Partner for Retail Southwest & Northwest will lead investigations, resolve workplace disputes, and provide expert guidance on employee issues within the Retail group. This role requires staying current on employment laws and best practices to ensure integrity and compliance in all processes.</p><p style="margin: 0in 0in 10pt; line-height: 115%;">What You’ll Do</p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; line-height: 115%;">Conduct confidential investigations into workplace complaints and potential policy violations. Provide expert counsel and recommend appropriate actions.</li><li style="margin: 0in 0in 0in 0px; line-height: 115%;">Analyze trends and collaborate with stakeholders to address recurring issues and improve processes.</li><li style="margin: 0in 0in 0in 0px; line-height: 115%;">Deliver training and guidance to managers and employees on policy compliance and ER best practices.</li><li style="margin: 0in 0in 10pt 0px; line-height: 115%;">Contribute to internal initiatives and projects as needed.</li></ul><p style="margin: 0in 0in 10pt; line-height: 115%;"><strong><u>Working Conditions</u></strong></p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; line-height: 115%;">Remote</li><li style="margin: 0in 0in 10pt 0px; line-height: 115%;">Travel up to 20%</li></ul><p style="margin: 0in 0in 10pt; line-height: 115%;"><strong><u>What You’ll Bring</u></strong></p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; line-height: 115%;">Experience in dedicated ER role(s); additional HR experience a plus – 4+ years</li><li style="margin: 0in 0in 0in 0px; line-height: 115%;">Leading Workplace Investigations (Employment / Title VII) – 4+ years</li><li style="margin: 0in 0in 10pt 0px; line-height: 115%;">Conduct and Performance Management – 3+ years</li></ul><p style="margin: 0in 0in 10pt; line-height: 115%;"><strong><u>Education</u></strong></p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 10pt 0px; line-height: 115%;">Bachelor’s Degree</li></ul><p style="margin: 0in 0in 10pt; line-height: 115%;"><strong><u>Competencies and Skills</u></strong></p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; line-height: 115%;">Strong Written and Verbal Communication</li><li style="margin: 0in 0in 0in 0px; line-height: 115%;">Problem-solving, mediation, and conflict resolution</li><li style="margin: 0in 0in 10pt 0px; line-height: 115%;">Interpersonal Relationship Building</li></ul><p><span style=""><strong>What You’ll Get: </strong></span></p><p><span style="">The annual base salary range for this position is $124,695.00 - $139,365.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days. </span></p><ul type="disc"><li style=""><span style=""><strong>Caring Community</strong>. You’ll lead your store like a community – where everyone feels seen and supported – building confidence among your team and positively impacting clients. </span></li></ul><ul type="disc"><li style=""><span style=""><strong>Fulfilling Path</strong>. Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way. </span></li></ul><ul type="disc"><li style=""><span style=""><strong>Meaningful Work</strong>. With a cultivated passion for beauty, your career is your stage. We’ll give you the environment and support your need to do more than sell products; you’ll contribute to the transformation of your team, customers, and community. </span></li></ul><p><span style=""><strong>Rewards as Unique as You:</strong> </span></p><p><span style=""><em>Some benefits have eligibility requirements and may depend on job classification and length of employment. </em></span></p><ul type="disc"><li style=""><span style=""><strong>Health</strong>. Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance. </span></li></ul><ul type="disc"><li style=""><span style=""><strong>Wealth</strong>. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora. </span></li></ul><ul type="disc"><li style=""><span style=""><strong>Balance</strong>. Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave. </span></li></ul><ul type="disc"><li style=""><span style=""><strong>Growth</strong>. No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you’ll be guided on a dynamic career path. </span></li></ul><ul type="disc"><li style=""><span style=""><strong>Perks</strong>. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products. </span></li></ul><ul type="disc"><li style=""><span style=""><strong>Support</strong>. You don’t just lead a team that cares – you’re part of a team that cares. Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching. </span></li></ul><p><span style="">Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.  </span></p><p><span style=""> </span><br><span style="">Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.  </span></p><p><span style=""><strong>Join Us and Belong to Something Beautiful </strong></span></p></div>

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