Clear and Legible Reporting (CLR) Clerk - Healthcare Administration

<div><div style="background-repeat: no-repeat;outline: none;font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-weight: 400;line-height: 20.0px;margin: 10.0px 0.0px;color: rgb(51,51,51);font-style: normal;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><strong><span style="background-repeat: no-repeat;outline: none;font-size: 11.0pt;font-family: sans-serif , arial , helvetica;"><span style="background-repeat: no-repeat;outline: none;"><span style="color: rgb(0,0,0);">Clear and Legible Reporting (CLR) Clerk</span> job in San Antonio, TX - Remote</span></span></strong><br style="background-repeat: no-repeat;outline: none;"><strong><span style="background-repeat: no-repeat;outline: none;font-size: 11.0pt;font-family: sans-serif , arial , helvetica;"><span style="background-repeat: no-repeat;outline: none;">Support the Military Community – Civilian Opportunity at Puget Sound Military Appointing Center</span></span></strong></div><div style="background-repeat: no-repeat;outline: none;font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-weight: 400;line-height: 20.0px;margin: 10.0px 0.0px;color: rgb(51,51,51);font-style: normal;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: none;font-size: 11.0pt;font-family: sans-serif , arial , helvetica;"><strong><span style="background-repeat: no-repeat;outline: none;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Schedule:</span></span></strong><strong style="background-repeat: no-repeat;outline: none;font-weight: 600;"> </strong>40 hours/week Pacific Time Zone</span></div></div><div><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><strong><span style="color: rgb(0,0,0);">Benefits:</span></strong></span></div><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">$19-20 per hour </span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Health and Welfare Fringe Benefits: $5.09 per hour</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);font-size: 11.0pt;">401(k) available </span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);font-size: 11.0pt;">Paid Time Off - 80 hours </span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);font-size: 11.0pt;">Paid Holidays - 11 days</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);font-size: 11.0pt;">Paid Sick Time - 2.154 hours for every 80 hours worked accrual rate</span></li><li style="color: rgb(45,45,45);font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Company-funded match and safe harbor 401(k)</span></li><li style="color: rgb(45,45,45);font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Medical, Dental and vision plans available </span></li><li style="color: rgb(45,45,45);font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Life insurance and accidental death plans available </span></li><li style="color: rgb(45,45,45);font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Short-term and long-term disability plans available </span></li><li style="color: rgb(45,45,45);font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">TRICARE Supplemental available </span></li><li style="color: rgb(45,45,45);font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Supplemental Benefit plans available </span></li><li style="color: rgb(45,45,45);font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Employee Assistance Program </span></li><li style="color: rgb(45,45,45);font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Pet Insurance Plans available </span></li><li style="color: rgb(45,45,45);font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Will Preparation Services available</span></li></ul><div style="font-size: medium;font-family: 'Times New Roman';color: rgb(0,0,0);letter-spacing: normal;text-transform: none;white-space: normal;word-spacing: 0.0px;text-decoration: none;background-color: rgb(255,255,255);"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><strong><span style="color: rgb(0,0,0);">Clear and Legible Reporting (CLR) Clerk Job Overview:</span></strong></span></div><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="line-height: 115.0%;">T</span>he Puget Sound Military Appointing Center is a centralized services center that serves as the primary point of contact for PSMHS beneficiaries as they seek healthcare services, and is therefore a critically important resource in our healthcare delivery system. </span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Call center manages inbound and outbound calls from beneficiaries, validates beneficiary eligibility, schedules, cancels, and reschedules patient appointments in order to provide timely access to quality healthcare. </span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Record each beneficiary call using the most current DHA and PSMHS policies. </span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Processing appointment requests via Secure Messaging System, as well as outbound calls for patient care reminders, to include pre-appointment instructions and reminders (lab/radiology/fasting/pre-op surgery, etc.), drive-time mapping capabilities in support of specialty care appointing, as well as outbound letters to beneficiaries referred for MTF specialty care.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Monitoring care delivered and ensuring the retrieval of health care records from the civilian provider and the delivery of those documents to the beneficiaries' medical record. </span></li></ul><div><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><strong>Duties </strong></span></div><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;line-height: 115.0%;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Track and account for all MTF generated specialty care that are deferred to the network until closure. </span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;line-height: 115.0%;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Process all CLRs into the patient's permanent EHR within three working days of receipt, close the referral, and notify the referring provider and/or Primary Care Manager (PCM) that the CLR is awaiting their review</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;line-height: 115.0%;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Track all STAT, Urgent, and Priority referrals. </span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;line-height: 115.0%;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Initiate efforts to capture the CLR upon request by the referring provider or no later than 60 calendar days from the date the referral was ordered or as soon as a claim is discovered, whichever occurs first. </span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;line-height: 115.0%;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Perform periodic monitoring of calls handled by the Appointing, Referral, and CLR agents to identify any customer service or training issues. </span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;line-height: 115.0%;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Report up to management and stakeholders as required</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;line-height: 115.0%;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Adhere to all rules and regulations including but not limited to HIPAA, TJC</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;line-height: 115.0%;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Foster a positive work environment </span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;line-height: 115.0%;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Treat all encounters professionally </span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;line-height: 115.0%;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Report that details the number of MTF generated initial specialty care deferred to the network, the number of CLRs uploaded into the EHR within 30 and 60 days, total number of CLR reports not received after 180 days, beneficiary referrals canceled and CLR error rates. </span></li></ul><div style="font-size: medium;font-family: 'Times New Roman';color: rgb(0,0,0);letter-spacing: normal;text-transform: none;white-space: normal;word-spacing: 0.0px;text-decoration: none;background-color: rgb(255,255,255);"><div style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: none;font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;">Remote work & Equipment Requirements</b>:</span></div><div style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><ul><li><span style="background-repeat: no-repeat;outline: none;font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Must work remotely within the United States from an approved home address</span></li><li><span style="background-repeat: no-repeat;outline: none;font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Must be available and responsive during scheduled work hours</span></li><li><span style="background-repeat: no-repeat;outline: none;font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Dedicated, private workspace with a door required (no shared/common areas)</span></li><li><span style="background-repeat: no-repeat;outline: none;font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Must use company-issued or approved secure equipment only</span></li><li><span style="background-repeat: no-repeat;outline: none;font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Required to have wired (Ethernet) internet connection</span></li><li><span style="background-repeat: no-repeat;outline: none;font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Minimum internet speeds: Download: 50 Mbps</span></li></ul></div></div><div style="font-size: medium;font-family: 'Times New Roman';color: rgb(0,0,0);letter-spacing: normal;text-transform: none;white-space: normal;word-spacing: 0.0px;text-decoration: none;background-color: rgb(255,255,255);"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><strong><span style="color: rgb(0,0,0);">Clear and Legible Reporting (CLR) Clerk Job Qualifications:</span></strong></span></div><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">High school diploma or General Educational Development (GED) equivalency </span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Skilled in Word, Excel, Access, and other software programs</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Excellent communication, interpersonal and customer service skills</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Able to define problems and obtain solutions</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Must be able to obtain clearance to access the work site and be granted a Common Access Card (CAC)</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Must be able to clearly communicate, verbally and written with coworkers and clinic staff.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;color: rgb(0,0,0);">Healthcare administrative experience - preferred</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Ability to obtain facility security </span></li></ul><div><br><br></div><div style="text-align: center;"><div style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><div style="background-repeat: no-repeat;outline: none;overflow: visible;text-align: left;"><div align="center" style="background-repeat: no-repeat;outline: none;overflow: visible;text-align: center;"><div style="background-repeat: no-repeat;outline: none;overflow: visible;margin: 0.0in 0.0in 0.0in 0.375in;font-family: arial;font-size: 8.0pt;color: black;text-align: center;"><div align="center" style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: none;font-family: sans-serif , arial , helvetica;"><i style="background-repeat: no-repeat;outline: none;font-style: italic;"><span style="background-repeat: no-repeat;outline: none;display: inline-block;text-indent: inherit;font-size: 8.0pt;line-height: 12.2667px;">Come join our team of healthcare professionals!</span></i><span style="background-repeat: no-repeat;outline: none;font-size: 8.0pt;line-height: 12.2667px;"> </span></span></div><div align="center" style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: none;font-size: 8.0pt;line-height: 12.2667px;font-family: sans-serif , arial , helvetica;"> </span></div><div align="center" style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><hr style="background-repeat: no-repeat;outline: none;height: 1.0px;border-width: 1.0px 0.0px 0.0px;border-style: solid none none;display: block;margin: 1.0em 0.0px;padding: 0.0px;"></div><div align="center" style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: none;font-family: sans-serif , arial , helvetica;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;"><span style="background-repeat: no-repeat;outline: none;font-size: 8.0pt;line-height: 12.2667px;">www.FSRpeople.com</span></b><span style="background-repeat: no-repeat;outline: none;font-size: 8.0pt;line-height: 12.2667px;"> </span></span></div><div align="center" style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: none;font-size: 8.0pt;line-height: 12.2667px;font-family: sans-serif , arial , helvetica;"> </span></div><div align="center" style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: none;font-family: sans-serif , arial , helvetica;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;"><i style="background-repeat: no-repeat;outline: none;font-style: italic;"><span style="background-repeat: no-repeat;outline: none;display: inline-block;text-indent: inherit;font-size: 8.0pt;line-height: 12.2667px;">Federal Staffing Resources (FSR)</span></i></b><i style="background-repeat: no-repeat;outline: none;font-style: italic;"><span style="background-repeat: no-repeat;outline: none;display: inline-block;text-indent: inherit;font-size: 8.0pt;line-height: 12.2667px;">is an Equal Opportunity Employer. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law.</span></i><span style="background-repeat: no-repeat;outline: none;font-size: 8.0pt;line-height: 12.2667px;"> </span></span></div><div align="center" style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: none;font-family: sans-serif , arial , helvetica;"><i style="background-repeat: no-repeat;outline: none;font-style: italic;"><span style="background-repeat: no-repeat;outline: none;display: inline-block;text-indent: inherit;font-size: 8.0pt;line-height: 12.2667px;">FSR is committed to providing reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs. We proudly encourage Veterans and individuals from all backgrounds to apply.</span></i></span></div></div></div></div></div><span style="color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"> </span></div>