Administrative Support/Receptionist

USCB America is 100% employee owned company. We are direct hire and offer full-time positions. We offer benefits such as: medical, dental, vision, life insurance, PTO, sick pay, holiday pay and 401(k) with company match.

Monday - Friday 8am-5pm.
In office position. Office located Downtown Los Angeles.

GENERAL SUMMARY

Performs various general office duties and tasks in support of the departments operations.

KEY RESPONSIBILITIES

· Researches, prints, sorts, distribute and document relevant mail, media and correspondence.

· Files various documents in the appropriate locations.

· Greets patients, customers, vendors & clients in person or over the telephone.

§ Successfully operates a PC, software/applications, telephone, fax, scanner and copier.

§ Accurately documents in PC system the proper actions taken on each account.

§ Performs accurate administrative or clerical duties in a timely fashion.

§ Maintains compliance with FDCPA, FCRA, HIPAA plus local, state and federal collection laws.

§ Demonstrates attention to detail; achieves the determined production and quality expectations.

§ Follows instructions and maintains workflow standards.

§ Adheres to all company policies and procedures.

§ Communicates effectively with staff and USCB management at all times.

· Performs special projects as assigned.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS

§ Knowledge of medical terminology, coding, standard hospital operations and financial services preferred but not required.

§ Possesses knowledge, skill and ability to operate a PC, applications/software, telephone, fax scanner and copier.

§ Displays excellent oral and written communication skills; possesses excellent organizational and follow up skills; meets deadlines.

§ Possesses and demonstrates professional telephone demeanor and appearance.

§ Interacts successfully with all levels of staff and management; responds positively to direction and supervision.

§ Demonstrates the ability to work in a fast-paced environment; can multi-task.

§ Displays the ability to keyboard 30 wpm; is proficient in Word, Excel and Outlook.

§ Must be bilingual English and Spanish

§ Possesses a high school diploma or equivalent

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

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